SGI information for customers in northern Saskatchewan impacted by wildfires
Sept. 1, 2017
The northern Saskatchewan wildfires have forced hundreds to evacuate their homes and communities. SGI is providing some important information for people in the impacted areas.
"We encourage SGI CANADA customers to contact their insurance broker, as they may be eligible for coverage of living expenses while displaced from their homes," SGI President and CEO Andrew Cartmell said. "Their insurance broker can provide details about the amount of coverage available."
All SGI CANADA customers with a personal property policy (Prestige, Home, Mobile Home, Tenant, Condo or Agro Pak) who have been evacuated from their communities have mass evacuation coverage, subject to limitations in their policies.
Mass evacuation coverage includes:
- expenses for hotel/motel stays or subsidies for those staying with friends or family members
- other expenses related to the evacuation, including fuel, meals and transportation costs
These costs can be covered up to a period of 30 days, Customers should save all their receipts to submit if they decide to put in a claim. Insurance payouts are subject to the policy's deductible.
SGI CANADA personal or commercial property policies will NOT be cancelled if their policy expires or due to non-payment, for a period up to 30 days past the expiration or non-payment date.
Likewise, Saskatchewan Auto Fund customers who have been evacuated do not have to worry about their insurance lapsing while they are away from their home and unable to renew their driver’s licence or vehicle plate insurance.
"We will take care of our customers who, due to evacuation, have been unable to renew their licence or plates," said Cartmell. "If a customer incurs a claim, customers will be able to renew their expired driver's licence or vehicle plate and access Auto Fund coverage, subject to their deductible."
SGI will have employees on hand at the Saskatoon and Prince Albert shelter locations to provide assistance to evacuees.
SGI CANADA policy holders can also contact their broker to inquire about their coverage under their existing policies. In the event of an emergency, if customers can't reach their broker, they can call the claims hotline number 1-844-745-2015.
Customers with questions related to driver's licences and vehicle registration can call the Customer Contact Centre at 1-844-TLK-2SGI (1-844-855-2744).
SGI CANADA and Saskatchewan Auto Fund customers can learn more via our online FAQ.