SGI CANADA offers tips for customers dealing with storm damage
July 4, 2016
With recent storm activity in the province, SGI CANADA is reminding customers that if their vehicle, home or other property has sustained damage, we're here to help with their insurance claim.
“Summer storms have the potential to be very dangerous and damaging,” said Don Thompson, Chief Operation Officer, SGI CANADA. “If a storm has affected your area, make your priority ensuring the safety of you and your family. If there are resulting damages, your claim is our priority.”
Reporting a claim
If you’ve been impacted by a storm, wait until it’s safe before assessing damage. If you’ve suffered a loss or damage, submit your claim when you are able to do so. In the event of higher-than-normal claim volumes, SGI CANADA will assign additional adjusters for your area.
For your convenience, auto claims can be filed online using the SGI Auto eClaim service. Or, contact the nearest SGI claims centre to file a claim and set up an appointment with an auto adjuster. A list of Claim Centres can be found on SGI’s website.
Contact your insurance broker to file a claim. Your broker will notify your insurer. If you insure with SGI CANADA and you are unable to report your claim to your broker, please contact
SGI CANADA directly so that we can help direct your claim and coordinate with your broker.
During regular office hours
Monday - Friday: 8 a.m.- 5:00 p.m.
1-844-TLK-2SGI (1-844-855-2744) (toll free)
Once you file a claim
While waiting to be contacted by an adjuster, take steps to protect your vehicle or property from further damage or loss, but only if it is safe to do so.
SGI CANADA suggests that you:
- Clean up as soon as possible. Seek professional advice on how to clean up and take whatever reasonable steps you can to minimize further damage to your property.
- Don’t throw anything out. Store damaged items in a reasonably safe place so the adjuster can see them when they arrive. If you are disposing of items, take photos and a detailed list of what is being thrown away.
- Have any appliances (including furnaces) that have come in contact with water checked by a qualified electrician, plumber, dealer or serviceperson before you use them.
- Do not touch any electrical systems or panels until you know it is safe to do so, especially in wet or damp conditions.
- Move damaged belongings to a dry area with good ventilation.
- Keep track of your cleaning time and expenses as they may be covered through the insurance claim.
- Take photographs or video of damaged property to give to your adjuster.
For more information on filing a claim or preventing future storm damage to your property, visit SGI CANADA’s website at www.sgicanada.ca.
Saskatchewan Government Insurance (SGI) is the province's self-sustaining auto insurance fund. SGI operates 21 claims centres and five salvage centres across Saskatchewan with a head office in Regina. SGI also works with a network of nearly 400 motor licence issuers across the province. Customers can now do some transactions online. Look for the MySGI link under Online Services on your motor licence issuer's website or SGI's website.