Contact us

Need answers on SGI programs and services?

Contact our Customer Service Centre.

Monday to Friday: 8 a.m. to 6 p.m. CST
Saturday: 9 a.m. to 5 p.m.

775-6900 in Regina
1-800-667-9868
sgiinquiries@sgi.sk.ca - A representative will reply within 48 hours.

Report fraudulent activity

Call SGI's Special Investigation Unit at
1-800-667-8015, ext. 6887 or Saskatchewan Crimestoppers at 1-800-222-8477. Crimestoppers offers complete anonymity.

Need to contact a specific person or department?

Call our switchboard.

Monday to Friday: 8 a.m. to 5 p.m. CST

751-1200 in Regina
1-800-667-8015

Note: Select telephone service providers in the United States do not permit toll-free calls through their networks. If you have trouble reaching us because of these restrictions, call us collect at 306-751-1200.

Frustrated?

We want all of our customers to have the best possible experience with us. If you're frustrated with your claim, or any of SGI's products or services, we want to work with you to resolve your concerns.

• Make sure to first discuss your concerns with the supervisor or manager of the department or claims centre you're dealing with.
• If that doesn't resolve your concerns, you can try our Fair Practices Office (FPO). The FPO is a small, dedicated team of employees who provide assistance to customers who feel they've hit a road block with SGI.
• You also have appeal options:
  • Arbitration - if you disagree with the value assessed for your vehicle or the extent of the repairs required
  • Automobile Injury Appeal Commission - for injury benefit decisions under No Fault Coverage
  • Highway Traffic Board - appeals regarding vehicle impoundments, Safe Driver Recognition, driver's licence suspensions, etc.
  • Small Claims Court - liability decisions or personal property matters