The Compliance Review Program is designed to improve carrier safety performance by providing education and training as well as making recommendations on proper trucking safety practices, followed by gradually increasing sanctions when necessary.
Each carrier's driving activities are compared with other carriers of the same size. For example, if a fleet consists of 5 vehicles, the fleet's safety performance will be compared to other fleets with 5 vehicles.
A carrier's safety performance is assessed on each of these 3 safety measures:
- at-fault accidents (pdf, 6 kb)
- convictions (pdf, 6 kb)
- on-road inspections (pdf, 6 kb)
For each measure, threshold levels have been determined based on a maximum value considered safe. When a carrier's performance on any of these 3 measures exceeds a threshold value, remedial action will be triggered. As the carrier's performance approaches the maximum safe value, the remedial actions will become progressively more severe, as described below.
| 0 - 39% | - | acceptable performance |
| 40 - 64% | - | 1st warning letter advising carrier they are over the recommended safety level |
| 65 - 84% | - | 2nd warning letter, normally followed up with a phone call to the carrier to discuss safety levels and profile performance. |
| 85% and up | - | facility audit conducted |
When a facility audit has been completed the carrier may be required to attend a compliance review meeting.
Compliance review meeting
The Compliance Review Officer will review and explain the audit results, summarize its key findings and identify areas of non-compliance. The carrier profile is reviewed to discuss on-road performance and the carrier is issued a safety rating.
After the meeting a safety directive will be issued and sent to the carrier. A safety directive is a document that lists certain requirements placed on a carrier in order to come into compliance. A carrier could be required to take training, pass a followup facility audit, not exceed a certain number of points on the carrier profile, etc.
The following positions are required at the meeting:
- Manager of Carrier Safety Programs, SGI
- Compliance Review Officer, Carrier Safety Programs, SGI
- representatives of the company
Safety directives
If a safety directive is issued, then the carrier will be monitored to ensure they are meeting all requirements set out in the safety directive.
If the carrier does not meet all requirements from the safety directive, the carrier may be required to attend a show-cause hearing at the Highway Traffic Board. The results of a show-cause hearing could be:
- fines up to $100,000
- conditions or restrictions placed on the carrier's operation
- the safety rating could be changed to Unsatisfactory
Monitoring
Safety ratings are monitored and if a carrier's thresholds on the Carrier Profile change after they pass a facility audit then their rating will be changed to reflect their current status.
A carrier will be required to attend a carrier profile meeting if at any time their Carrier Profile thresholds exceed 85%.
Note: This applies to carriers that have passed a facility audit.
Carrier profile meetings
This meeting gives representatives from SGI and the carrier the opportunity to review and discuss the Carrier Profile in detail and determine how the carrier can improve the on-road safety performance of their company. If necessary, the carrier's safety rating will be downgraded to Conditional and a new Certificate of Safety Fitness will be issued.
After the carrier profile meeting a safety directive will be issued and sent to the carrier. The carrier will be monitored to ensure that they meet all requirements set out in the safety directive. If the carrier does not meet all requirements from the safety directive the carrier may be required to attend a show-cause hearing at the Highway Traffic Board. The results of a show cause hearing could be fines up to $100,000; conditions/restrictions placed on the carrier's operation or the safety rating could be changed to Unsatisfactory.
The following positions are required at the meeting:
- Manager of Carrier Safety Programs, SGI
- Compliance Review Officer, Carrier Safety Programs, SGI
- representatives of the company
Conviction thresholds (pdf, 6 kb)
On-road inspection thresholds (pdf, 6 kb)
